Shipping & Delivery

What are your shipping rates?

Enjoy free delivery when you spend $50 and above at MumChecked! For purchases worth below $50, a delivery fee of $7 will be imposed.

How can I track my order?

Awh, we’re sorry but we do not provide a tracking system at the moment. Fret not, your package should be on its way no later than 2-3 days after your payment is made! Do expect to receive an email stating the delivery date and time range after your order has been placed.

Do you deliver overseas?

Aw sorry, we do not support international shipping as of now. Our delivery and shipping services only cover Singapore addresses (excluding Tuas and Sentosa Area). But perhaps someday there’ll be good news!

Can I change my delivery address after I have made an order?

Yes, but you may only do so within 12 hours upon receiving your order confirmation email.

Why have I not received my order?

Oh no! The delivery should take 2-3 working days after the payment has been made, but if your order has not been delivered by then, please email us at admin@mumchecked.com.

What if no one is at home to receive the package?

That’s okay, we understand sometimes things don’t go as planned. If no one is home during the scheduled delivery timing, we will reschedule for the 2nd delivery. However, please note that we will only attempt 2 deliveries.

Can I ship to a different address from my billing address?

Of course! You may add a different address upon checkout.

How will MumChecked pack my order?

No worries, we’ll make sure they are well-packed! The packaging depends on the product, but all items will be properly and securely packed in a bag or box.

STILL HAVE ANY QUESTIONS?

Please email us at admin@mumchecked.com. Alternatively, fill up the forms below and we will get back to you within 48 hours!

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